The Problem With Change

''A crucial read.'' Marshall Goldsmith

''A must-read.'' Marcus Buckingham

Change and innovation are the cornerstones of dynamic and modern business.

Or so we are told.

Whether it¿s a merger or re-org; a new process, policy, or IT ¿solution¿; or reconfiguring the office layout, change has become the ultimate easy button for leaders, who pursue it with abandon and thereby unleash an endless torrent of disruption on employees. The result is life in the blender: a perpetual state of upheaval, uncertainty, and unease.

Yes, companies need to grow, innovate, and adapt to changing needs. But stressed-out employees rarely go the extra mile, chaos rarely produces agility or speed, and it¿s hard innovate or grow while bleeding talent to turnover and quiet quitting. This is how change stymies the very progress that it seeks.

Drawing on decades spent leading HR operations at Deloitte and Cisco, Ashley Goodall explores the essential nature o