Essentials of Operations Management

Gain a comprehensive understanding of essential operations management principles with this easy to read introduction to the subject

"This textbook provides valuable insight into the essentials of directing, designing, delivering and developing operations. For the times we live in, the addition of ¿responsible operations¿ at the end of each chapter makes the book an essential text for any operations management course."

Dr Philip Davies, Associate Professor of Operations Management
Henley Business School.

Operations may not run the world, but it makes the world run

There has never been a more exciting time to study operations management. Fast and frequent changes to the way goods and services are produced and delivered, as well as an increased focus on the social responsibility of operations, present new opportunities and challenges for the business world. Operations management is critical to the succ